DAF maintenance abroad
If you break down abroad, you of course contact the International Truck Service immediately. But what happens then with costs or reimbursement? In this article, we explain how the maintenance process works abroad.
International Truck Service takes care of everything
If something goes wrong with your truck on the road, it's great to know that you can call the International Truck Service and that they will take care of everything for you. The experts from the International Truck Service in Eindhoven are available to speak to you in no fewer than ten languages. Depending on the situation, you will receive technical advice over the phone, or they will send a technician to you.
Contact with dealer and costs
Whenever you make contact with the International Truck Service, they don't just contact the dealer who provides the on-site assistance, but also your own DAF dealer in the Netherlands. If your dealer issues a payment guarantee, you don't have to worry about money at the time, giving you peace of mind.
Depending on the nature of the fault, for example if you have to wait for a part, a replacement truck may be arranged. This ensures you can still live up to your customer's expectations whilst your own truck is being fixed. In the meantime, the International Truck Service will of course keep you updated on the status of your truck.