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With a DAF MultiSupport contract, can I have my maintenance and repairs in all DAF workshops?
As your DAF MultiSupport contract is with DAF Trucks N.V., you can choose domestic and foreign dealers to always have a DAF workshop nearby to perform services when and where you want to provide maximum flexibility.
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Who will I be dealing with?
With a DAF MultiSupport contract, you sign an agreement with DAF Trucks N.V.. It ensures you that at all times a highly qualified DAF dealer is available who will perform the DAF MultiSupport services. Your home dealer will be performing the DAF MultiSupport services, as he knows your vehicles, operation and requirements and can thereby provide your business with the best possible support.
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Is the tariff for a DAF MultiSupport contract fixed in time?
You can specify either an index-linked tariff, which is periodically revised, or an inflation protected tariff which will remain the same over the entire contract duration.
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What if I want to change my contract?
If you should decide to change your DAF MultiSupport contract, please make sure you notify DAF Trucks, so arrangements can be made to ensure you will benefit from our high quality services and get the most out of your truck. When a DAF MultiSupport contract is revised, the tariff may need to be adjusted.
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Why should I buy a DAF MultiSupport contract?
With a DAF MultiSupport contract, you have full financial control at a fixed, pre-agreed price, optimized vehicle performance, maximum vehicle uptime, and an enhanced resale value as you benefit from our flexible offerings.
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How can DAF MultiSupport enhance the resale value of my truck?
DAF MultiSupport assures the highest level of service for your vehicles. The value of having maintenance and repairs on your truck, carried out to DAF standards, with usage of genuine DAF parts will not only show through increased vehicle reliability and durability, but will also be reflected in an enhanced resale value. DAF guarantees a higher residual value with DAF MultiSupport.
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How flexible are the DAF MultiSupport packages?
Packages are build up out of products that vary per package. You have the option to select additional products; every package has a different range of optional products which you can choose from. With the flexibility in our DAF MultiSupport Services program and the quality of the organization behind it, we are able to offer the best solution for every Customer.
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What is DAF International Truck Service?
In case of a breakdown or any other unexpected situation, you can fully rely on DAF International Truck Service (ITS) and the dense DAF service organization throughout the whole of Europe: 24 hours a day, 7 days a week, 365 days a year. The experienced operators offer all the assistance needed to get your truck back on the road with the minimum amount of delay, in ten different languages.
FLEX CARE
A DAF MultiSupport Flex Care package provides comprehensive preventive maintenance and necessary repairs to the entire vehicle, including wear and tear.
This complete repair and maintenance package also includes necessary wear repairs and International Truck Service, with flexible choice of multiple options, such as regulatory inspections, topping up oil, and replacing bulbs and fuses. DAF MultiSupport Flex Care keeps your vehicle in the best technical condition. It offers a flexible repair and maintenance solution for almost all service related components of your truck.
Your vehicle in the best technical condition
Prescribed Maintenance
DAF MultiSupport assures the highest level of service for your vehicle. Your vehicles will be kept in optimum condition, carried out to DAF standards, with usage of genuine DAF parts, reducing the risk of a breakdown and the subsequent costly effect of a delay.
No costly surprises
A DAF MultiSupport contract enables you to know costs upfront and you receive one monthly invoice for all required maintenance and repairs, which means less administration.
Full Vehicle Repairs
You don’t have to worry about repair and maintenance of your truck. We ensure that your vehicle is kept in the best technical condition. With a DAF MultiSupport Full Care contract all necessary repairs on your vehicle are covered, providing you with complete financial control and enabling you to focus on your business.
Roadside Assistance
Should you experience a breakdown or any other unexpected situation, then you can fully rely on DAF International Truck Service (ITS) and the dense DAF organisation throughout the whole of Europe; 24 hours a day, 7 days a week, 365 days a year.
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Uptime plus
DAF Trucks stands for reliability, cost effectiveness and quality, but your truck may still run into unexpected difficulties. To give you maximum security when it comes to mobility, DAF MultiSupport Uptime Plus is available with DAF MultiSupport Flex and/or Full Care: an extension to our repair and maintenance contracts, allowing you to combine optimum vehicle performance with the most comprehensive mobility service available. If your truck breaks down when you are transporting goods, the DAF International Truck Service (ITS) will provide you with immediate assistance. Your call will be handled with the highest priority.
Flexible packages at a fixed price
DAF MultiSupport helps you to get even more out of your fleet. Our packages offer a tailor made service solution for any vehicle application for up to 10 years.
Standard
Optional
Frequently asked questions